Privacy Policy

Last Updated: April 27, 2026

Business Information

Advance Rock Auto Parts is operated by Datahinge Systems LLC, a North Carolina limited liability company.

Address: 1108 Flip Trail, Cary, NC 27513

Contact: datahingellc@gmail.com | +1 (877) 664-7890 | Monday-Saturday, 9AM-6PM EST

Information We Collect

• Name and phone number
• Email address
• Vehicle information (make, model, year, VIN)
• Shipping address
• Payment information (processed securely via Stripe)

Call Recording and Monitoring

Purpose of Call Recording: Quality assurance, dispute resolution, order verification, and legal protection.

Data Retention: Call recordings are retained for a minimum of 30 days and maximum of 1 year. You may request deletion of your recorded call by emailing datahingellc@gmail.com with your call details.

How We Use Your Information

• Process and fulfill orders
• Verify vehicle fitment and compatibility
• Communicate order status and delivery updates
• Provide customer support
• Prevent fraud and unauthorized access
• Comply with legal obligations

Data Sharing with Third Parties

Fulfillment Partner (Order Processing): Your order details and shipping address are shared with our fulfillment partner to pick, pack, and ship your order.

Stripe (Payment Processor): Payment information is processed securely through Stripe, which is PCI DSS compliant. We do NOT store credit card information. Stripe's privacy policy: https://stripe.com/privacy

Shipping Carriers: Your name, address, and phone number are shared with shipping carriers (FedEx, UPS, USPS) for delivery.

Legal Requirements: We may disclose information if required by law, court order, or to protect our legal rights and property.

Data Security

• SSL/TLS encryption (HTTPS) on all pages
• Secure payment processing via Stripe (PCI DSS compliant)
• Limited staff access to personal data
• Regular security reviews and updates

No online system is 100% secure. We cannot guarantee absolute security of your data.

Your Rights and Choices

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Opt-Out: Opt out of marketing communications
• Call Recording Deletion: Request deletion of your call recording

To exercise these rights, email datahingellc@gmail.com with sufficient detail for us to locate your information.

Data Retention

• Order Information: 3 years (for tax and legal purposes)
• Call Recordings: 30 days to 1 year
• Customer Communications: 2 years (for dispute resolution)

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children. If we become aware of collecting data from a child, we will delete it immediately.

Changes to This Policy

We may update this policy from time to time. Material changes will be posted here with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.

Contact Us

Advance Rock Auto Parts
Datahinge Systems LLC
1108 Flip Trail, Cary, NC 27513
Email: datahingellc@gmail.com
Phone: +1 (877) 664-7890
Hours: Monday-Saturday, 9AM-6PM EST